Bringing expertise in transportation solutions to the world.

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Moving Millions of People Safely
Global Charter Services Inc. is the holding company for BusBank.com, Buster.com and FestDrive.com. With over 22 years of service, GCS is the premier transportation provider for corporate, academic, government, and direct to consumer transportation solutions.


years in business


people moved




cities served

Who We Are

Global Charter Services, Inc. (“GCS”) is the holding company for BusBank, Buster, CorporateShuttle.com and FestDrive. With over 20 years of experience chartering buses and the highest retention rate in the business, we are your most reliable partner in bus charter.  All of our brands are focused on making chartering buses easy for our customers. GCS is headquartered in Chicago and has offices in New York City, and staff based in many states in the USA. We are financially backed by a group that includes the executives that have led Lancer Insurance and Booking.com.


Global Charter Services provide scaled transportation services in corporate, recreational and event markets.

BusBank is a comprehensive group and event transportation management company. The company originally incorporated in 2000 as an industry pioneer and leader in providing a single-source for chartering a bus anytime, anywhere in North America.
Visit BusBank
FestDrive is the ticketing and event transportation solution for music festivals and large events with attendees arriving from multiple locations. Festdrive works with the largest event producers to provide transportation to some of the most logistically complex events like Bottle Rock, Revolt and Float Fest.
Visit FestDrive
Buster is the technology platform and supplier marketplace that underpins all of our businesses. The platform is a comprehensive view of all bus operators, and maintains the critical data that ensures customers are matched to the right operator for a trip.
Visit Buster
CorporateShuttle.com is your organization’s hub for all shuttle bus and corporate group transportation needs. The transportation services are customizable for groups of any size, location, and route.
Visit CorporateShuttle.com

Transportation Solutions

With over 22 years of experience, Global Charter Services has built up expertise to deliver the following services to our clients. All customers, no matter the size or scope of services requested, can trust that our team will deliver the solution with flawless execution.

Event Services

Event Services

Coordinating transportation for groups can be complex, one that grows with the size of your group. That’s why the transportation for groups and events is best left to the professionals at BusBank. Our team of experienced reservation specialists are trained to match you with the perfect charter rental for your group, to ensure that your trip is safe, seamless and stress-free. Smaller event? Try Buster.com to search, price and book your transportation online quickly, with access to the same vetted operators we use on all of our movements.

Academic Transportation

Academic Transportation

GCS provides transportation for academic and educational institutions of all shapes and sizes: College / University transportation, athletic teams, after school programs, home to school service for charter schools, field trips, etc. We can put your programs on any bus type, from motorcoach or mini bus to a big yellow school bus, depending on the needs of your program.

Tour Operator

Tour Operator

Tour operators have unique needs. We have been delivering reliable transportation for tour operators for over a decade. Bring us your tour requirements and we will solve all of your transportation problems.

Corporate Events

Corporate Events

Companies have different needs for each event. Whether it’s a daily shuttle service, managing conference transportation or a major athletic event or a small excursion, we have handled it all. Corporations come to us through BusBank for managed event needs, including on-ground logistics, or use the Buster.com site for simple itineraries. We are a flexible, nationwide, one-stop-shop for all corporate event planners and event organizers.

Promotional Services

Promotional Services

Planning a promotional event? We can arrange your bus, source and manage the installation of your bus wrap. We’ll make sure the bus goes where you need it to so that you get the maximum impact for your program!

Private Group Transportation

Private Group Transportation

We handle private events of all sizes. Many customers use our Buster.com site to self-serve group ground transportation for weddings, family gatherings, church outings, trips to the ballgame, etc. Booking through Buster.com ensure that the trip is placed with the same vetted, reliable transportation provider that we use on larger movements, without having to call a garage and wait for a quote. The instant quote and ability to book immediately with a credit card is the same experience customer expect when booking other travel products like airline tickets and hotel rooms, and saves the customer a tremendous amount of time.


Global Charter Services is proud to participate and be a member of the following national transportation organizations.

Technology Platform

The bespoke technology solution and our unique way on managing the operator network is at the core of our business. It has the ability to deliver priced trip offers to our curated list of operators giving them the ability to accept or reject trips, maintain their fleet, communicate in real time on travel with our service departments and track operators in real time when on the move. This technology platform affords our businesses to operate more efficiently than traditional operators and has allowed GCS to scale to manage millions of trips around the globe.

The Team

Global Charter Services has brought together leaders from transportation, travel services, commercial and finance from top transportation brands to guide the direction of our portfolio of businesses and deliver the highest quality service.
Harald Kruse

Chief Executive Officer

Haniff Jackson

Chief Financial Officer

Mary Novak

Head of Sales

Roberta Farrell

Head of Systems & Operations

Drew Schwartz

Drew Schwartz

Head of Product

Ben Cwik

Lead Engineer

Keko Ellis

Specialist, Accounts Payable

Alex Stringer

Sr. Manager, Supplier Relations

Monica Hilgen

Manager, Accounts Recievable

Philip May

Sr. National Account Executive

Al Henry

Al Henry

Marketplace Analyst, Supplier Relations

Kayla Dorrans

Sr. National Account Executive

Kimberly Lindsey

National Account Executive

Shayleen Urena

Finance Manager

Denise Velasco

Specialist, Customer Solutions

Laura London

Specialist, Customer Solutions

Zane Williams

Zane Williams

Manager, Supplier Relations

Jessica Knowles

Jessica Knowles

Director, Human Resources

Jaclyn Latourelle

National Account Executive

Stephen Mahoney National

Account Executive

Thomas Rickheim

National Senior Account Manager

Faith Rivera

Manager, Sales Operations

Jessie Brown

Sales Coordinator/Sales Operations Lead

Gizelle Moore

Specialist, Customer Solutions

Dominick Ugas

Jr Front End Developer

Laura London

© 2022 Global Charter Services, Inc.